Privacy Policy
This Privacy Policy sets forth the reasonable security practices and procedures adopted by GMI TECHNOLOGIES PRIVATE LIMITED (“FC.one”) and shall apply to the use and disclosure and sharing of sensitive personal data or information (“Personal Information”) provided by the registered users/ of the Website/Web Application www.theFC.one.app (“Website/Web Application”), which is owned, maintained and operated by FC.ONE. This policy is equally applicable to the visitors/users/ on the Website/Web Application. We value the trust you have placed with us. To provide you with a convenient and safe online experience, we have implemented measures to protect the confidentiality, integrity, and security of your Personal Information, during storage and transmission through the World Wide Web. This Privacy Policy explains how we protect personal Information provided by you through the Website/Web Application and how we store and use that information, to deliver the services on the Website/Web Application. By entering this Website/Web Application and providing personal information when subscribing and sending enquiries to us, you expressly agree to this privacy policy. By entering this Website/Web Application, you shall be treated as having given your consent to process your personal information as set out in the Privacy Policy. This Privacy Policy is in conformity with the Industry Standards and Practice, however is subject to change at any time. It is advised that you review this Privacy Policy periodically. This Privacy Policy is also incorporated into and subject to the Terms of Use of the Website/Web Application.
Personal Information
Personal information means any information that relates to a natural person, which directly or indirectly is capable of identifying that person. The personal information collected from you and covered within this Private Policy may include your full name, address, telephone/mobile number, email address, mobile number, Bank account number and other information as defined in Rule 3 of the Information Technology (Reasonable security practices and procedures and sensitive data or information) Rules, 2011, as may be required by us from time to time in order to provide services to you. However, you have the right to modify or update your personal Information/details with us.
Collection of Personal Information
Most features of the Website/Web Application would require registration, which may require you to provide your details such as an email address, a password, mobile number and other information.In case, you avail the online services through FC.one.app, you will be required to provide Personal Information like your Name, Address, mobile, Bank Account Number and other information required as per applicable regulations [“user information”] at the time of registration/activation of such facility. The collection of these information is obligatory pursuant to regulatory requirements in order to activate and enable the online services. Such information shall be used/shared/maintained/ accessed/stored with/by third party technology provider/authorised service providers in order to enable/facilitate/complete/process of online services. Any personal information collected from the user shall be encrypted for data security. The encryption protection is verified by SSL. From time to time, the Website/Web Application may also request other personal information to provide you with additional benefits of the services as selected by you. On all such occasions, you will have the option to provide or decline to provide that personal information. In order to benefit from the full functionality of the services, you would need to provide your Account Credentials/Information to allow the Website/Web Application, to provide an account aggregator services to access your account data from the financial institutions/banks where your accounts are maintained, to enable you to use/see consolidated view of various accounts. All such Account Credentials/Information and data collected from such accounts are stored by us on highly secured servers. The section “Your data is secure” shall describe the various security mechanism followed for securing your data. You agree and understand that your personal information shall be collected, processed, stored and used by us, and passed to other data processors for the services identified under this Privacy Policy.
Use of Personal Information
The Website/Web Application uses and discloses your Personal Information only as follows: To fulfil / complete your requests for products and services offered, or subscribed or availed by you on the Website/Web Application To deliver to you any administrative notices, alerts and communications relevant to your use of the services To any Governmental Authority including but not limited to the Reserve Bank of India To Third Party Service Providers (including payment gateways) that provide services to Users To any regulator for identifying the registered user for complying with regulatory Act To comply with orders of the Court, any applicable law or any statutory or legal requirements or process To analyze Website/Web Application usage improve features, tailor the Website/Web Application to cater to your interest’s and improve the services offered For market research, troubleshooting problems, detecting and protecting against error, fraud, hacking or cyber-crimes.For any of these purposes, we may use group companies / affiliates, third party vendors, agents, contractors, consultants or service providers (individually a ‘Third Party Service Provider’ and collectively, the “Third Party Service Providers”). Such Third-Party Service Providers are bound by privacy restrictions which are similar to the restrictions mentioned in this Privacy Policy
Sharing & disclosure of Personal Information
We will not disclose your Personal Information with any affiliated or unaffiliated third parties, except as stated under:
  • To provide you the product and services
  • To enforce the terms and conditions of the products or services
  • For transaction processing and report generation
  • To protect the interests of FC.one, its affiliates, directors, officers, employees, representatives and authorised agents.
FC.ONE may aggregate Personal Information, and disclose or use such data only in a non-personally identifiable manner (anonymously) for purposes of research, advertising, comparison to organizations approved by FC.ONE. Notwithstanding anything above, portions of your data, consisting aggregate data derived from your Account Credentials/Information, may remain on servers indefinitely. Your data may also remain on our backup server. These backups are required to ensure our continued ability to provide the services and comply with regulations. If you choose the option of deactivating your account with us from the Website/Web Application, your data will be deactivated on our servers and no one except an Authorised Person shall have access to your account. However, you always have the option of re-activating your account with theFC.one.app. An authorised person shall have the access to comply with orders of the court, any applicable law or any statutory or legal requirements or for re-activating your account with your consent.
Non-personal identification information
We may collect non-personal identification information about Users/ whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.
Promotional Communication from the Website/Web Application
The Website/Web Application will provide you with periodic summaries of your Account Information and send email / SMS alerts. The Website/Web Application also allows you to subscribe to email newsletters, research information and from time to time may transmit emails / SMS promoting the Website/Web Application or third-party products or services. You have the ability to opt-out of receiving our promotional emails / SMS and to terminate your newsletter subscriptions by following the instructions on the Website/Web Application. Opting out in this manner will not end transmission of service-related emails / SMS or transactional alerts.
Third Party Services and Website/Web Applications
You should be aware that FC.ONE shall permit third parties to offer subscription and/or registration-based services through the Website/Web Application. FC.ONE shall not be responsible for any actions or policies of such third parties, and you should check the applicable privacy policy of such third parties while providing personally identifiable information. Further, FC.ONE will not be responsible for any services/ benefits announced, if any, by the third parties permitting to offer subscription and registration based services on its Website/Web Application. Personal information will not be sent/transferred to these third parties by FC.ONE unless reasonable steps have been taken to maintain the required level of data protection.
Use of Cookies and Online session information
The Website/Web Application will automatically receive and collect certain anonymous information in standard usage logs through our web server, including computer-identification information obtained from “cookies” sent to your browser from a web server or other means. “Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your web browser on your computer’s hard drive.The Website/Web Application uses cookies for a number of purposes. For instance, to enable us to simplify the logging on process for registered users including helping to ensure the security and authenticity of registered users. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the services may be impaired for you.
Your Data is Secure
When you register for the services, the Website/Web Application requires a Login ID and a password from you for your privacy and security. For further security, OTP (One Time Password) will be generated and will be sent on your registered mobile number for enabling your online transactions. You are responsible for maintaining the confidentiality of your Login ID, password and OTP. You should not provide this credentials/information to any third party. It is recommended that to protect yourself and your online information you should change your password periodically. Your password must confirm to standards and as a security feature the Website/Web Application will automatically reject weak passwords. It is recommended that you should pick a strong password for online security. We shall not be responsible if someone else accesses your account through Login ID and password they have obtained from you or through a violation by you of this Privacy Policy or the Website/Web Application’s Terms of Use. While accessing your linked accounts online, the Website/Web Application uses a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session, and to protect Website/Web Application accounts and systems from unauthorized access. From the time you submit your Login ID and password, these communications between your computer and the Website/Web Application are encrypted using at least 256-bit encryption socket layer technology (SSL), Bank Level Security. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery. The Website/Web Application also encrypts your Website/Web Application password so that your password cannot be recovered, even by us. For enhanced security, all Account Credentials/Information of your Bank/Financial Institution provided by you, for your use / consolidated view are encrypted and stored by us in a highly secured datacenter with bio-metric access 24/7 surveillance and electronic locking system along with full-fledged disaster recovery system.
Breach of Internal Security
Despite our best efforts as stated above, if unauthorized persons breach our security control measures beyond our control resulting in the website being hacked, FC.ONE shall not be held responsible for the same.
Feedback
If you have questions, comments, concerns or feedback regarding this Privacy Policy or any other privacy or security concern, you can contact us
FC.ONE
1st Floor, #39, Shabari Arcade, 14th Main,
Sector 7, HSR Layout Bangalore-560102
160 Robinson Road #20-03,
Singapore (068914)
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